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Learning Center

How can we help you today?

General

Find all answers to your questions about Allermi, our allergists, your medication, and the process of how to get your custom nasal spray!

Articles

Is Allermi FDA approved?

While each of the ingredients in Allermi is FDA-approved and used on-label for the treatment of rhinitis, Allermi as a whole is not FDA approved be...

What is the process for filing a medical complaint?

Should you need to file a medical complaint, you will need to contact your state medical board. Below is their information: Medical Board of Calif...

How can I get in touch with someone at Allermi?

We always welcome your questions, comments and feedback. You can reach us by emailing info@allermi.com and we will respond as soon as possible.  N...

Am I able to request a formula change?

Yes. If you feel your formulation is not working for you, please send a message to your allergist at medicalteam@allermi.com. Your allergist will ...

Once I’ve signed up, how can I message my allergist?

You can reach out to your allergist at any time with questions about your medication and treatment plan by sending a message to medicalteam@allerm...

I already have a different prescription allergy medication. Can I get it filled through Allermi?

We are not able to fulfill prescriptions written for you in the past by another doctor external to Allermi. However, after reviewing your informat...

What pharmacy does Allermi use to fill prescriptions? Can I use another pharmacy?

We are proud to partner with Safeway Compounding Pharmacy, a state-of-the-art, fully licensed compounding facility located in San Jose, CA. Safewa...

Am I guaranteed to be prescribed a medication?

You will receive a prescription for your custom medication only if deemed appropriate and safe by our allergists after they evaluate your intake q...

What allergic conditions does Allermi treat?

We currently address nasal allergies (i.e., allergic rhinitis or hay fever). We are not currently treating any other allergic conditions at this ti...

How do I get a follow-up visit?

3 weeks after your prescription is sent your way, we will check in to see how you are doing. If you need a formula change, are experiencing persis...

Is there a minimum age requirement for getting treatment?

You must be at least 18 years of age to receive medical treatment and prescription services at this time. However, we recognize that many childre...

What is a custom medication?

A custom medication is a combination of carefully chosen active ingredients mixed together in certain strengths, resulting in a unique formulation ...

What is an allergist?

An allergist is a medical doctor specially trained to diagnose, treat, and prevent allergies.

Where is Allermi available?

Allermi is available to residents of the following states: AK, AL, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KY, LA, MA, MD, ME, MN, MO, MS,...