Cancellation, Refund & Return Policy
November, 2025
Returns
Our policies are in place to comply with strict regulations that govern the sale and distribution of medications. These regulations include policies that prohibit the return of medications to pharmacy stock once they have been dispensed.
Allermi does not accept or process any returns or exchanges.
Allermi is not able to accept any prescription medication(s) for return, exchange or refund under any circumstances. Once a prescription has left the pharmacy it may not be returned or exchanged.
We do not accept any returned bottles in exchange for a refund nor can they be exchanged for an alternate formula.
Cancellations - Subscription
You may cancel your subscription at any time. To do so, login to my.allermi.com and navigate to the Account tab, then click on Manage my Plan.
If you have any issues logging in, please email info@allermi.com.
If you make changes to your subscription after an order has processed, those changes will take place ahead of your next order.
Cancellations - Orders
If you wish to cancel an order, you must please login and cancel your subscription or change the date of your upcoming order before your next prescription order is processed by the pharmacy.
Please note that once an order has processed (meaning, it has been charged/billed and sent to the pharmacy to be compounded and shipped) it cannot be cancelled or refunded.
To review our Automatic Refill Authorization, please click here.