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Cancellation, Refund & Return Policy

 

Cancellation, Refund & Return Policy

January 1, 2024

Returns

Our policies are in place to comply with strict regulations that govern the sale and distribution of medications. These regulations include policies that prevent the return of medications once they have been dispensed.

Allermi does not accept or process any returns or exchanges. 

Allermi is not able to accept any prescription medication(s) for return, exchange or refund under any circumstances. Due to FDA regulations, once a prescription has left the pharmacy it may not be returned or exchanged.

We do not accept any returned bottles in exchange for a refund nor can they be exchanged for an alternate formula.

Cancellations - Subscription

You may cancel your subscription at any time. To do so, login to my.allermi.com.

If you have any issues logging in, please email info@allermi.com.

If you make changes to your subscription after an order has processed, those changes will take place ahead of your next order.

Cancellations - Orders

If you wish to cancel an order, please login and change the date of your upcoming order at least 24 hours before your next shipment is scheduled to process and/or your charge date.

To do this, login to my.allermi.com.

Please note that once an order has processed (meaning, it has been charged/billed and thus sent to the pharmacy to be compounded and shipped) it cannot be cancelled or refunded. 

If you feel we have made an error in the filling of your prescription, please contact us at info@allermi.com.